BIOGRAPHY
“Analyzing user context to create new experiences”
Over the past decade, I’ve worked as a UX designer and product manager across diverse industries, discovering that understanding user context is key to sustainable experiences.
I’ve led both primary and data-driven research to uncover user needs and refined designs through continuous analysis of quantitative and qualitative data.
My goal is to pioneer personalized experiences that leverage individual user data in today’s era of multi-persona and hyper-personalization.
Kakao Enterprise, AI Assistant Team
Product Owner & UX Product Designer
2021 - 2023, Pangyo, South Korea
EXPERIENCE
LG CNS, DCX UX Team
Senior User Experience Designer
2019 - 2021, Seoul, South Korea
Lotte Homeshopping, UX Team
User Experience Designer
2016 - 2019, Seoul, South Korea
KCC, Accounting Team
Financial Accounting Staff
2015 - 2016, Seoul, South Korea
Republic of Korea Army Force
Artillery Battery Executive Officer
2013-2015, Paju, South Korea
Dankook University
Service Design Visiting Professor
(College of Bio-health)
2024-Current, Remote
LECTURE
LG CNS
Conversational AI Webinar
(Youtube)
Presentation on Success Stories of Conversational AI Project
2020, Seoul, South Korea
Royal College of Art
MA Service Design
2023-2024
Kookmin University
BA Business Administration
2008-2013