Worxphere, AI Product Team
Product Owner
2026-Current, Seoul, South KoreaCurrent focus
Product Owner · Worxphere AI Product Team
Leading AI products from ambiguity to measurable experience
I am currently shaping AI products and strategy at Worxphere, connecting user problems, AI capabilities, and delivery priorities.
Across more than a decade in product and UX, I have worked from research and product definition through design, launch, and iteration.
I focus on making complex AI systems useful, understandable, and measurable for the people and organizations adopting them.
How I work
Product direction grounded in user context and delivery evidence
I move between product ownership and experience design to frame the problem, align the team, test the riskiest assumptions, and make the next decision visible.
Set the product direction
Translate user context, business needs, and technical constraints into a shared product strategy.
Make AI useful and trustworthy
Design product policies and experiences around real user needs, model behavior, data, and risk.
Lead through evidence
Use qualitative research, behavioral data, and rapid validation to align teams and improve decisions.
Experience
Mystix AI
Product Lead · Product Strategy, UX Planning & UX Design
2025-2026, Seoul, South KoreaKakao Enterprise, AI Assistant Team
Product Owner & UX Product Designer
2021-2023, Pangyo, South KoreaLG CNS, DCX UX Team
Senior User Experience Designer
2019-2021, Seoul, South KoreaLotte Homeshopping, UX Team
User Experience Designer
2016-2019, Seoul, South KoreaKCC, Accounting Team
Financial Accounting Staff
2015-2016, Seoul, South KoreaRepublic of Korea Army Force
Artillery Battery Executive Officer
2013-2015, Paju, South KoreaTeaching & Speaking
Dankook University
College of Bio-health ↗Service Design Visiting Professor
2024-Current, RemoteConversational AI Webinar
2020, Seoul, South KoreaEducation
Royal College of Art
MA Service Design
2023-2024Kookmin University
BA Business Administration
2008-2013